Do drop by our stores so we can inspect your items and offer professional cleaning.
We provide engraving services should you wish to personalize your jewellery. Kindy enquire in-store for more information.
We are able to resize your memorabilia jewelleryshould it not fit you comfortably. Kindy enquire in-store for more information.
In the event that your jewellerygets damaged. We do provide repair services. Kindly visit our store with your item so we may assist you.
To enhance the lustreand shine of jewellery, we provide in-depth cleaning and polishing to help remove fine scratches. Kindly enquire in-store for more information.
Please check your items thoroughly before making payment. All returns and exchanges are Strictly on a case-by-case basis.
With age and usage, normal wear and tear can occur. Here’s a list of things you can look out for when inspecting your jewellery
Look out for slack in the tension of clasps, spring hooks, ear studs, etc.
Make sure the gemstones are secure. Loose claws or prongs can cause gems to dislodge and fall out.
Gold jewellery can oxidise and discolour under certain conditions or when exposed to certain elements or extreme temperature changes.However, discolouration will not affect the quality or gold content of the jewellery.
Jewellery with hollow structures can be dented if knocked against hard surfaces.
High-Karat gold (999or22K/916fineness) is inherently soft and can therefore be bent, dented and accidentally knocked or pressed out of shape
Jewellery with protruding 'diamond-cut' designs can cause scratches or entanglement.
We highly recommend bringing your jewellery back to us for professional servicing and checking. Please check with our staff for more information on other jewellery care and maintenance services.
For all plain gold items, gently wipe with a soft, damp cloth. Ensure it’s completely dry before wearing or storing.
For gems, add a drop or two of mild detergent into a bowl of lukewarm water and soak the jewellery for a few minutes. Gently brush the clasps, claws and grooves,thenrinse under running water and pat dry with a soft cloth.
For simple, quick cleaning, just wipe with a dry jewellery cloth or soft velvety cloth. Do not soak in hot water and avoid brushing as this may dull the jade’s sheen.