Our Services

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Our Services

Professional cleaning service

Do drop by our stores so we can inspect your items and offer professional cleaning.

Engraving

We provide engraving services should you wish to personalize your jewellery. Kindy enquire in-store for more information.

Resizing

We are able to resize your memorabilia jewelleryshould it not fit you comfortably. Kindy enquire in-store for more information.

Repair

In the event that your jewellerygets damaged. We do provide repair services. Kindly visit our store with your item so we may assist you.

Restoration

To enhance the lustreand shine of jewellery, we provide in-depth cleaning and polishing to help remove fine scratches. Kindly enquire in-store for more information.

Return & exchange

Please check your items thoroughly before making payment. All returns and exchanges are Strictly on a case-by-case basis.

Jewellery Care

With age and usage, normal wear and tear can occur. Here’s a list of things you can look out for when inspecting your jewellery

Fastening Mechanism

Look out for slack in the tension of clasps, spring hooks, ear studs, etc.

Claws / Prongs

Make sure the gemstones are secure. Loose claws or prongs can cause gems to dislodge and fall out.

Discolouration

Gold jewellery can oxidise and discolour under certain conditions or when exposed to certain elements or extreme temperature changes.However, discolouration will not affect the quality or gold content of the jewellery.

Hollow Structures

Jewellery with hollow structures can be dented if knocked against hard surfaces.

Bents and Dents

High-Karat gold (999or22K/916fineness) is inherently soft and can therefore be bent, dented and accidentally knocked or pressed out of shape

Scratches

Jewellery with protruding 'diamond-cut' designs can cause scratches or entanglement.

Maintenance Services

We highly recommend bringing your jewellery back to us for professional servicing and checking. Please check with our staff for more information on other jewellery care and maintenance services.

Gold

For all plain gold items, gently wipe with a soft, damp cloth. Ensure it’s completely dry before wearing or storing.

Gems

For gems, add a drop or two of mild detergent into a bowl of lukewarm water and soak the jewellery for a few minutes. Gently brush the clasps, claws and grooves,thenrinse under running water and pat dry with a soft cloth.

Jade

For simple, quick cleaning, just wipe with a dry jewellery cloth or soft velvety cloth. Do not soak in hot water and avoid brushing as this may dull the jade’s sheen.