Please visit our Our Stores for the opening hours of our stores.

Our bangles, bracelets, chains, necklaces and rings are measured in sizes. Click here to access our ring size guide. 

We’re here to assist you. Please feel free to reach out to us via WhatsApp at +65 9457 8790, send an email to customerservice@goldscale.com.sg, or give us a call at +65 9457 8790. 

Certainly, we offer both personalization and customization services. To explore personalization options, you can visit our personalized gifts page, or simply WhatsApp your request to +65 9457 8790, send an email to customerservice@goldscale.com.sg, or reach us by phone at +65 9457 8790.

Customizing jewellery typically requires a timeframe of 6 to 8 weeks, except during the Chinese New Year period when it might extend to 10 to 12 weeks. Please note that we cannot provide customization services for jewellery from external companies, brands, licensed brands, or specific designs, such as Disney or Hello Kitty.

Should you have any questions or requests related to customization, we encourage you to visit Gold Scale Jewels Stores, where our expert team’ is ready to provide you with direct assistance.

Indeed, we offer engraving services exclusively for Gold Scale Jewels products. To learn more about this service, we recommend visiting our stores. Alternatively, you can also contact us by WhatsApp at +65 9457 8790 or send an email to customerservice@goldscale.com.sg .

Click here to learn more about jewellery care.

Kindly visit any Gold Scale Jewels Stores at your convenience, and remember to bring your jewellery along with its original invoice.